User guide

User guide

This user guide describes how to use the QuickStream Portal solution and explains how to navigate the website.

If you are already familiar with QuickStream Portal, but would like help with a particular task, jump to Frequently Asked Questions.

The information contained in this publication is provided for learning purposes only and is subject to change. Revisions may be issued from time to time that encompass changes or additions to this module.

This is a guide only and it is not comprehensive. It does not impinge on or overrule any formal arrangement you may enter into with the Bank. The Bank and its officers shall not have any liability for any losses of any kind incurred in connection with any action, inaction or decision taken in reliance on the information herein or for any inaccuracies, errors or omissions. In this publication references to the "Bank" are to Westpac Banking Corporation ABN 33 007 457 141 and to any of its operating Divisions, including BankSA and St.George.

1. Getting started

New to QuickStream? View the guide for new users.

View guide

2. Navigation

Navigation and the basic layout of QuickStream Portal.

Go to Navigation

3. Dashboard

The Dashboard page provides a summary of the latest QuickStream Portal information.

Go to Dashboard

4. Transactions and Reports

The Transactions and Reports tab is where information about transactions, payment tools and other reports are located.

Go to Transactions and Reports

5. Customers

QuickStream uses customers to store account and payment information and contact details.

Go to Customers

6. Administration

The Administration tab allows you to manage different parts of your facility.

Go to Administration

7. Help and Documentation

Learn how to find help in QuickStream Portal.

Go to Help and Documentation

8. My Profile

How to update your user profile and preferences.

Go to My Profile

9. FAQ

Frequently asked questions.

Go to FAQ