Production lodgement

Production lodgement

Production lodgement is the final step to complete before going live. It involves:

  • Us configuring our Qvalent/Westpac systems in production
  • You configuring your systems in production
  • You running a set of live, low value tests in production to confirm the solution is ready to go live

Banking steps

New merchant facilities or bank accounts must be set up before you go live. A card merchant facility can take up to 5 business days. A bank account facility can take up to 4 weeks. You may also be required to accept terms and conditions, sign legal agreements and set up billing arrangements. The steps and timeframe vary so please discuss this with your Westpac representative.

Steps performed by Qvalent

The following steps are performed by Qvalent.

Step Name Description
1 Security review Obtain written approval from the security team to allow the solution to be placed into production. This process can take several days.
2 Install the solution into production. If any code has been written for your solution, it will need to be installed into the production environment.
3 Set up your production QuickStream facility Your community, business, role and products are set up in the production environment. One administrator user will be set up. The administrator user will receive their sign in details via email.
4 Set up your production iLink facility If you are using iLink to send and retrieve files, it will be set up in the production environment. If the connectivity type is SFTP, this can take up to 5 business days to complete. Skip this step if you are using the QuickStream REST API. One administrator user will be set up. The administrator user will receive their sign in details via email.
5 Configure your reporting Your reports will be set up in the production environment.

Steps performed by your company

The following are some steps performed by your company. The number of steps you will perform depends on which products you have activated in your facility.

Step Name Product(s) Description
1 Set up IP address whitelist QuickWeb, QuickConnect, QuickGateway Configure your IP address whitelist in the production environment via the QuickStream portal. This will allow your production systems send a Secure Token Request to QuickWeb or QuickConnect, or an API request to QuickGateway from those IP addresses.
2 Handoff URL URL QuickWeb Change your configuration for the handoff so that your website links to our production environment. See the production URLs.
3 Secure token request URL QuickWeb and QuickConnect Change your configuration for the secure token request so that your website links to our production environment. See the production URLs.
4 Production username and password QuickWeb, QuickConnect, QuickGateway View your connection details in the QuickStream portal to retrieve your username and password credentials for the production environment. Update your secure token request or QuickGateway API integration to use the production credentials. Update your Server to server HTTPS Basic Authentication checking to check for the production credentials.
5 Set up domain whitelist QuickWeb, QuickConnect, QuickVoice, QuickTerminal Configure your domain whitelist in the product environment via the QuickStream portal. This will allow your production systems to receive a server to server notification.
6 Server to server notification IP address QuickWeb, QuickConnect, QuickVoice, QuickTerminal update your configuration for the expected IP address so that it uses our production IP address for receiving server to server notification. See the production URLs.
7 QuickGateway API URLs QuickGateway Change your configuration for sending API requests to our production environment. See the production URLs.
8 QuickGateway client SSL certificate QuickGateway Download your API certificate in the production environment via the QuickStream portal. Enter a group email address to receive expiring certificate notifications.
9 Set up your business details All Sign in to the QuickStream portal and enter your company and contact details for each business in your facility.
10 Set up your surcharge details QuickWeb, QuickConnect, REST API, QuickVoice, QuickTerminal Sign in to the QuickStream portal and set any card surcharges.
11 Confirm your settlement accounts. All You must confirm your settlement accounts by visiting Administration > Business Settings > Select a business > View Settlement Accounts.
12 Create additional users All See the User guide for step-by-step instructions on managing your users.
13 Set up iLink All Configure your iLink account in production if you require straight-through connectivity for sending and receiving files. The iLink URL is included in Production URLs and IP addresses.
14 Set up Fraud Guide rules Fraud Guard Configure Fraud Guard in the production environment via the QuickStream portal.