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 QuickStream Notifications
Important Update: Changes to card surcharging in QuickStream

From 1st October 2026, QuickStream will no longer support the application of card payment surcharges through the platform for all card schemes and will be automatically switched off at that date. No action or changes required for merchants. Any form of Surcharging will not be permitted from 1st October 2026.

This change is being implemented to align with the Reserve Bank of Australia (RBA) surcharging standards and associated regulatory requirements, which require merchants to comply with payment surcharging rules and prohibit charging customers surcharges.

Reminder - Be alert of scammers impersonating Westpac

Westpac will never send you a link that directly opens our sign in page, or any links requesting your personal or financial information. This includes users' names, passwords and security banking codes (sent via SMS, email or other).

Westpac will never ask you to install software that allows us to connect to your device or sign into your online accounts with remote access software on your device.

For more information visit https://www.westpac.com.au/hoaxemails. Before accessing emails or the Internet, always ensure your computer has up-to-date security software. Find tips to protect yourself and avoid scams and viruses at https://www.westpac.com.au/security.

 Holiday Processing (New Zealand)
  • 24 July 2026 (Matariki) is a national public holiday
    • Transaction settlement for this date will be held over until 27 July 2026
    • Recurring payments due on this date will be held over until 27 July 2026
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