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Important Update: Introduction of Multi-Factor Authentication

As part of Westpac's commitment to secure access to our application, Multi-Factor Authentication (MFA) will be introduced for QuickStream from 1 December 2025.

Access to our QuickStream portal will require an additional process step when signing in. After entering your username and password, you will be prompted to enter a one-time verification code.

The one-time verification code will be sent to the registered email address of your user profile.

IMPORTANT: It is essential that your registered email address is current and accessible. If your email is outdated, incorrect or part of a shared inbox, you may be unable to receive the verification code and could be locked out of your account.

Please log in and select 'Profile' to confirm or update your contact details as soon as possible. If you are unable to log in, please use this password reset link or contact your facility administrator for assistance.

For further guidance, visit QuickStream Help and Support.

Reminder - Be alert of scammers impersonating Westpac

Westpac will never send you a link that directly opens our sign in page, or any links requesting your personal or financial information. This includes users' names, passwords and security banking codes (sent via SMS, email or other).

Westpac will never ask you to install software that allows us to connect to your device or sign into your online accounts with remote access software on your device.

For more information visit https://www.westpac.com.au/hoaxemails. Before accessing emails or the Internet, always ensure your computer has up-to-date security software. Find tips to protect yourself and avoid scams and viruses at https://www.westpac.com.au/security.

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If you have forgotten your password, visit Reset My Password or contact your user administrator to reset your password.
 
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All personal information we collect about you is collected, used and disclosed by us in accordance with our Privacy Statement which is available at Privacy Statement or by calling us through your relationship manager or Westpac representative. Our Privacy Statement also provides information about how you can access and correct your personal information and make a complaint. You do not have to provide us with any personal information but, if you don't, we may not be able to process an application or a request for a product or service.

Information on this website has been prepared without taking into account your objectives, financial situation or needs. Before acting on the advice, consider its appropriateness. You should also consider the terms and conditions applicable to the product. The terms and conditions are relevant when deciding whether to acquire or hold a product. Contact your Westpac representative should you need to obtain a copy of the terms and conditions applicable to the product. Unless otherwise specified, the products and services described on this website are available only in Australia from © Westpac Banking Corporation ABN 33 007 457 141 AFSL and Australian credit licence 233714.